Nature of the organisation and principal activities
Dis-Chem Pharmacies Limited (“Dis-Chem” or “the Group”) is a South African-based retail healthcare group listed on the Johannesburg Stock Exchange since November 2016. The Group operates within the Food and Drug Retailers industry, with a primary focus on the retail sale of pharmaceutical products, health and beauty products, and complementary wellness services
Dis-Chem’s core business is operating a nationwide network of retail pharmacy stores, supported by a centralised distribution and wholesale infrastructure. Through this integrated retail and supply chain model, the Group aims to provide customers with accessible, affordable and trusted healthcare solutions while maintaining operational efficiency and consistency across its store network.
The Group’s retail offering includes prescription medicines, over-the-counter pharmaceutical products, health supplements, personal care and beauty products, and selected front-shop convenience items. In addition to its core pharmacy offering, Dis-Chem provides primary healthcare services through in-store clinics, giving customers access to basic medical services delivered by qualified healthcare professionals.
Dis-Chem’s activities are supported by complementary business units, including wholesale and distribution operations that serve the Group’s retail network and selected external customers.
The Group also operates private-label and exclusive product ranges, which form part of its strategy to enhance customer value, differentiate its offering, and support margin sustainability.
The Group conducts its operations primarily in South Africa, serving a broad and diverse customer base. Its activities are subject to a highly regulated environment, particularly in relation to pharmaceutical dispensing, pricing and healthcare compliance, and are governed by applicable healthcare, retail, labour and corporate legislation.
Through its principal activities, Dis-Chem seeks to create sustainable value by balancing commercial performance with responsible healthcare delivery, ethical business practices and long-term stakeholder relationships.
