Financial Capital
- Revenue increased by 12% to R24bn
- Total income increased by 9.8% to R6.8bn
- Total income margin at 28.5%
- Operating margin came in at 5.2%
- HEPS at 69.6 cents
- Return on invested capital paying off
- Net working capital days down to 33
- R18.6bn market capitalisation
- R781m increase in cash balance
Manufactured Capital
- Opened 21 new stores increasing the store footprint to 170
- 232 261m² of total retail space
- National wholesale footprint with all warehouses fully operational
- Fully SAP integrated excluding Delmas, Quenets and some subsidiaries
- Just under 350m units sold
- Click & Collect in every store
- Primary healthcare clinic/s in all stores
- Introduced Telemedicine
- Chronic adherence management
Human Capital
- More than 18 700 permanent, fixedterm and casual employees
- 65.5% of employees are black
- 62.2% of employees are women
- More than 7 000 employees completed learnership agreements
- Over R48.5m spent on training and education
- Approximately R3.4m in bursary grants to pharmacy students
Intellectual Capital
- Gained market share in all key categories
- Over 200 years of experience among eight board members
Natural Capital
- More than 4 500 tons of recycling
- Ethical waste management
- Over 10 000m² of cultivated land for the food garden
- Energy management initiatives
- Water waste management
Social and Relationship Capital
- 9.7m CRM customers
- 5.5m benefit members
- 4.4m active benefit members
- R368m redeemed through our loyalty programme
- Over R25m donated to the Dis-Chem Foundation
- Various social campaigns
- Dis-Chem Foundation projects
- Engagement with regulators
- Positive supplier relationships
- Trusted brand