Financial Capital

  •  Revenue increased by 12% to R24bn
  •  Total income increased by 9.8% to R6.8bn
  • Total income margin at 28.5%
  • Operating margin came in at 5.2%
  • HEPS at 69.6 cents
  • Return on invested capital paying off
  • Net working capital days down to 33
  • R18.6bn market capitalisation
  • R781m increase in cash balance

Manufactured Capital

  • Opened 21 new stores increasing the store footprint to 170
  •  232 261m² of total retail space
  • National wholesale footprint with all warehouses fully operational
  • Fully SAP integrated excluding Delmas, Quenets and some subsidiaries
  • Just under 350m units sold
  • Click & Collect in every store
  •  Primary healthcare clinic/s in all stores
  • Introduced Telemedicine
  • Chronic adherence management

 

 

 

 

 

Human Capital

  • More than 18 700 permanent, fixedterm and casual employees
  • 65.5% of employees are black
  • 62.2% of employees are women
  • More than 7 000 employees completed learnership agreements
  • Over R48.5m spent on training and education
  • Approximately R3.4m in bursary grants to pharmacy students

Intellectual Capital

  •  Gained market share in all key categories
  •  Over 200 years of experience among eight board members

 

 

 

 

Natural Capital

  • More than 4 500 tons of recycling
  • Ethical waste management
  • Over 10 000m² of cultivated land for the food garden
  •  Energy management initiatives
  • Water waste management

Social and Relationship Capital

  •  9.7m CRM customers
  •  5.5m benefit members
  • 4.4m active benefit members
  • R368m redeemed through our loyalty programme
  • Over R25m donated to the Dis-Chem Foundation
  • Various social campaigns
  • Dis-Chem Foundation projects
  • Engagement with regulators
  • Positive supplier relationships
  • Trusted brand