Financial Capital

  •  Revenue increased by 9.6% to R26.3bn
  •  Total income increased by 8.5% to R7.4bn
  • Total income margin at 28.3%
  • HEPS increased by 11.8% to 77.8 cents
  • Return on invested capital paying off
  • Net working capital days 30
  • R19.3bn market capitalisation

Manufactured Capital

  • Opened 25 new stores increasing the store base to 194
  • 21 847m² of total pharmacy floor space
  • 3 Mediclinic pharmacies opened
  • More than 408m units sold
  • Primary healthcare VideoMed consults gaining good traction
  • Substantial investment in online over the past five years
  • 290 clinics
  • 380 registered nurses
  • Online store profitable
  • Introduced Telemedicine
  • Chronic adherence management

Human Capital

  • Permanent, fixed-term and casual employees > 18 800
  • 491 learners who completed learnership agreements
  • > R0.5m bursary grants to pharmacy students
  • > R19m spent on training and education
  • 62.6% of employees are women

Intellectual Capital

  • > 200 years’ experience among eight Board member
  • Strong brand awareness
  • Quality relationships with stakeholders
  • Top qualified individuals and process experts

Natural Capital

  • > 4 600 tons of recycling
  • Ethical waste management
  • Energy management initiatives
  • Water waste management

Social and Relationship Capital

  • > R268m redeemed through our benefits programme
  • Engagement with regulators
  • Strong relationships with suppliers
  • 5.2m active benefit members
  • 10.9mcustomer profiles
  • Dis-Chem Foundation projects
  • Just under R26m
    donated to the Dis-Chem Foundation
  • Various social campaigns