Financial Capital

  • Revenue increased by 10.0% to R21.4bn
  • Gross margin came in at 24.4%
  • Total income increased by 14.2% to R6.2 billion
  • Operating profit increased by 8.2% to R1.2bn
  • Operating margin came in at 5.7%
  • Headline earnings increased by 7.4% to R735m
  • HEPS increased 7.4%  85.4 cents
  • Return on equity (ROE) came in at 40.1%
  • R22.2bn market capitalisation
  • R1.1bn in free cash flow

Manufactured Capital

  • Opened 20 new stores increasing the store footprint to 149 stores
  • All warehouses are now fully operational
  • Fully SAP integrated excluding Delmas and Quenets
  • Introducing SAP upgrade Hana

 

 

 

 

 

 

Human Capital

  • More than 17 500 permanent, fixed – term and casual employees
  • Successfully absorbed casual staff as permanent staff
  • 81.1% of employees are black
  • 60.5% of employees are women
  • 8886 employees completed learnership agreements
  • Over R40m spent on training and education
  • More than R3m in bursary grants to pharmacy students

 

Intellectual Capital

  • Gained share in all key categories
  • Over 200 years experience among eight board members
  • Wholesale control of own store stock at 80%

 

 

 

 

 

 

Natural Capital

  • More than 4000 tons of recycling
  • Ethical waste management
  • Over 10 000m of cultivated land for food garden
  • 1.2 million litres of fuel used
  • Energy management initiatives
  • Water waste management

 

Social and Relationship Capital

  • 3.8m active loyalty customers
  • R262.5m redeemed by loyalty programme members
  • Over 13.6m donated to the Dis-Chem Foundation
  • Various social campaigns including:

> Feeding schemes
> Mobile health clinic
> Million comforts

  • Foundation projects include:

> Million Comforts
> Reach for a dream

  • Engagement with regulators
  • Positive supplier relationships
  • Trusted brand